Comments on our business writing
We have been very happy to use the copywriting skills, and direct marketing knowledge, of Frank Chamberlin of Action Words for numerous campaigns. Frank always delivers on time and he is great to work with. He has helped us in many ways and the campaign results have been excellent.
Lauren Rayner - Caritas Australia
We have used Action Words for writing jobs that have been quite different and without exception we have been delighted with the text produced. We are happy to recommend Action Words to others.
Glenn Harrison - Managing Partner - Alliance Data Suppression Services
We engaged Frank Chamberlin of Action Words to write our Christmas fundraising campaign and it was a great success. The result well and truly exceeded our expectations.
Alissa Lang - Cancer Council ACT
I am extremely happy with your writing for our Prospectus. I have heard wonderful feedback from staff, parents and friends.
Vicky Kapourelakos - Marketing Manager - Fintona Girls' School
YMCA Victoria has had the pleasure of benefiting from the services of Action Words on many occasions - to deliver professional writing and editing training and to write fabulous fresh content for a range of purposes.
Frank and his team are true experts in writing pitch perfect content that gets the results needed, whether it's for a donor appeal letter, a funding proposal, a tender, a speech, or website content.
Action Words are also experts in editing content. They make boring, inconsistent content into compelling reading. We can't recommend Action Words highly enough.
Dianne McDonald - Communications Manager - YMCA Victoria
We have engaged Action Words to create the text for a number of our eBooks on subjects such as Search Marketing and Email Marketing. We are very happy with the quality business writing that Frank Chamberlin at Action Words has provided for us. Frank’s writing and his insights have helped enormously and we are very happy to recommend him.
Robelen Bajar – Group Marketing Manager – Melbourne IT
The campaign we ran in June 2010 was initiated by Frank Chamberlin of Action Words. He wrote persuasive copy and the tone was just right for our audience. When we sent the letter out, the response was way beyond our expectations. Frank's writing had a powerful impact and we can't thank him enough.
Nicole Lockhart, Relationship Manager, Prahran Mission
Frank Chamberlin has been writing for Kelly for a number of years. He supplies content every week and he never lets us down. At Kelly Services we regard Frank’s company, Action Words, as a company we are very happy to recommend.
Kylie Perry – Marketing Specialist Kelly Services – Sydney
We have engaged Action Words to do a number of our appeal letters and we have been delighted with the results.
Maxine Hawkins, Direct Marketing Officer, Victorian National Parks Association
Frank Chamberlin of Action Words has completed numerous writing assignments for Austin Health and I have always been very happy with his work. He has produced appeal letters, newsletter articles and copy for our website and he has never missed a deadline. His writing is always crisp and clear and in client service terms, his attention to detail is excellent.
Peter Dalton – Director Fundraising Austin Health
Frank Chamberlin has had a formidable relationship with ADMA for many years both as a copywriter and as a direct marketing educator. Most recently ADMA relied on Frank’s expertise, rigour and passion for direct marketing, to review and assess the remodeled ADMA Curriculum. I for one, trust Frank’s practised knowledge of direct marketing above all, and love the gentleness with which he imparts it.
Juliet Swain – Head of Education & Training Australian Direct Marketing Association
At Finger Graphics we have often used the copywriting services of Frank Chamberlin. Frank produces quality copy. He is easy to work with. He has never let us down. Frank has worked on many jobs with a number of different clients. His in-depth knowledge and understanding of direct marketing has been particularly beneficial on numerous occasions.
Kendal Shoobridge – Managing Director Finger Graphics
Frank Chamberlin of Action Words has written six Annual Reports where I have been the responsible party. With these major assignments, Frank has done an outstanding job.
Through his work, Frank has proven that he has a capacity to recognise what’s important and to express it in a clear written style that has impact.
My staff have enjoyed working with Frank and with his involvement as the writer, the projects have run very smoothly and within the timelines set.
Vivienne Amery – CEO Tweddle Child & Family Health Service
I have relied on Frank Chamberlin and his company Action Words on countless occasions over the years and he has always delivered. His writing seems to hit the mark every time and his customer service is hard to beat. In direct marketing, he’s done it all, and keeps having success. I am very happy to recommend him.
D. Mark Hindle CFRE – Director of Development Epworth Freemasons
Frank Chamberlin of Action Words was engaged by World Vision Australia to design and conduct a 12-session direct marketing course in 2002. The course was a complete success. Frank was an excellent communicator who conducted the course very professionally. All participants rated the sessions particularly highly and everyone appreciated Frank’s deep knowledge of the subject.
Sophie Cox – Marketing Services Manager World Vision Australia
I engaged Frank Chamberlin to write the copy for our 20-page ‘Update’ newsletter and I was delighted with his work. He is an excellent copywriter. His attention to detail and his commitment to client service are outstanding.
Ludi Alavoine – Marketing Services Manager Australian Direct Marketing Association
In my capacity as Lecturer-in-Charge of direct marketing, I invited Frank Chamberlin to teach at Monash University some years ago.
Frank now teaches two subjects in the Masters in Marketing program and I am delighted with the contribution he makes to the Department of Marketing at Monash Caulfield.
Frank always receives excellent reviews from students for his effective communication skills, his outstanding practical knowledge of direct marketing and enthusiastic approach to teaching.
Through his copywriting, Frank is working in direct marketing every day which gives him great credibility when he talks to students about the practice of direct marketing. He has a firm grasp of the theory and is able to make that theory come-alive for students through practical applications.
Irene Powell – Senior Lecturer Monash University
Frank Chamberlin was my lecturer when I did the Certificate Course with the Australian Direct Marketing Association. Frank was great and truly inspiring. He really knows direct marketing and I found him to be a clear communicator. He really gives his all to the course and he always made the lectures interesting and engaging.
Emily Dupuche Ford Business Centre Ford Motor Company of Australia Limited
Frank Chamberlin was my lecturer for two of my subjects in the Masters in Marketing at Monash University . As someone who really understands marketing, Frank always made the classes interesting and challenging. He communicates in a way that makes you WANT to listen. I am quite sure any organisation that engages Frank for training will get real value.
Paula Vigorelli – Marketing Co-ordinator – Major Projects Transport Accident Commission
Thank you Action Words. You responded to the brief quickly and produced copy that is exactly what we need. Over the ten years that I have called upon your expertise I have always been able to rely on your attention to detail, knowledge of the market and professionalism.
Tara Iacovella, Marketing Manager, General Insurance, Australian Unity.