Writing FAQs

When it’s urgent, can you deliver?

We have five writers at Action Words and we can usually juggle things. If it is seriously urgent we’ll get you out of a hole.

Fortunately, most of our clients realise that we do our very best, when there is a reasonable amount of time.


Do you have an hourly rate?

No, not normally. Hourly rates can be very misleading. Some writers can give you a low hourly rate that sounds good, but later on, usually when it is too late, you might find they move about as fast as a teenager who has been asked to tidy his bedroom. The final figure might put you in hot water.


What does it cost?

Depending on the job, writing fees can vary enormously. Our policy is to give a quote on the job up-front so there are no surprises.

If you tell us what your job is, we can quote it for you.

Our business depends on happy clients and referrals so we do everything we can to ensure our fees are fair. Our focus is on giving value so that our clients give us more business.


What happens if I don’t like what you write?

We are very focused on writing for our clients. When we deliver our work to you, we expect you to check it. If you are not 100% happy, you give us feedback. We then make changes to get it right. And we’ll keep making changes until you are happy. (The quote we give you for the job, includes whatever changes are necessary).

Ultimately, if you are not happy and you can’t use our work, you pay nothing. (Since 1998 this has happened twice).


How do I get started?

A simple way to start is to contact us via our contact form here. 

Or you can phone us now, on 0408 359 039.