Does the standard of writing in your business make you cringe?

There is a solution . . .

If the poor quality of writing at your workplace makes you uncomfortable, imagine how your customers feel. And think about the damage every outbound email or proposal is doing to your professional reputation.

The good news is that poor business writing can be measurably improved. In just one day.

The Action Words one-day writing workshop ticks all the boxes:

  • cost-effective training at your office for offline and online writing
  • training that is customised for your staff and industry
  • practical and relevant writing skills you can begin using immediately
  • hands-on practise with an experienced trainer.

To have a chat about the benefits for your people, phone 0408 359 039

“Our team at VicSuper spent the day with Frank from Action Words and we all found the training just excellent. Each one of our people walked away with valuable learnings for significantly improving their business writing.”
— Narelle Turnock, Manager Marketing Operations, VicSuper

Proven track record

Action Words has been training business writers since 2006. Founder and director, Frank Chamberlin, is an accomplished marketer, trainer and business writer.

As a long time lecturer in the Master of Marketing at Monash University, Frank understands how to engage learners and build confidence through practise.

Frank also takes his training around the country for the Fundraising Institute of Australia. Simple, clear and powerful tactics that make writers in any industry or role more persuasive and far more effective.

His business writing workshop receives outstanding reviews from participants, who feel empowered by their newly honed writing skills.

“We engaged Frank Chamberlin from Action Words to present his business writing workshop a number of times for different groups of our people at Western Water. From senior executives down, the feedback was incredibly positive. All attendees felt they got real value from this investment in training.
— Natalie Henderson, Manager Leadership & Development, Western Water

So effective, it’s guaranteed

That’s right. If you feel your people do not get value from the writing workshop, you don’t have to pay. It’s as simple as that – better writing at work, or your money back.

Phone now to speak directly with the trainer, Frank Chamberlin, 0408 359 039 - or complete the form below.

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Designed for writers of all abilities

From writers with low confidence (or little care) to capable daily communicators, everyone will learn new skills and techniques to improve their business writing.

From planning and proofreading reports, to structuring and editing emails, writing will become less of a burden and more of an accomplished business skill.

All writers in all channels of communication in your business will benefit from the Action Words one-day writing workshop.

Frank always receives excellent reviews for his effective communication skills, his outstanding practical knowledge of marketing and enthusiastic approach to teaching.
— Irene Powell, Senior Lecturer Monash University (Retired)

What will the training deliver?

  • a solid grounding in the four pillars of excellent business writing
  • understanding the importance of the reader in any writing
  • the impact of plain English writing
  • grammar and punctuation tips
  • the powerful impact of getting to the point.

You provide the space, we’ll supply the expertise and training materials. Call now to have a chat about how we can tailor a workshop that covers all the writing you do at work. Phone 0408 359 039.

A trainer and practitioner

Frank Chamberlin not only understands the theory behind powerful business writing. He’s also an experienced professional practitioner.

Frank founded the copywriting agency, Action Words in 1998, after a successful corporate marketing career.

He’s been writing for decades. Whatever the industry, objective, or channel, Frank delivers the goods.

“I have relied on Frank Chamberlin and his company Action Words on countless occasions over the years and he has always delivered. His writing seems to hit the mark every time and his customer service is hard to beat. In direct marketing, he’s done it all, and keeps having success. I am very happy to recommend him.”
— D. Mark Hindle CFRE Director of Development Epworth Hospital

As a marketing copywriter, Frank understands the power that well-crafted copy can wield. He’s renowned for his teaching in direct marketing at Monash University. And for many years he’s been a trainer for the Association for Data-driven Marketing & Advertising, as well as the Fundraising Institute of Australia.

Frank knows how to keep participants of all ages and abilities engaged and active in their learning. His passion, creativity, energy and enthusiasm shine through in his one-day writing workshops.

Any questions?

  1. How many people can attend a workshop?
    Groups are normally kept fairly small to optimise engagement, participation and individual feedback. The exact size of the group is up to you. We work with you to ensure all participants get the best possible value. Special rates are available for multiple workshops.
  2. Must there be a minimum number of people attend a workshop?
    Most employers want training for a minimum of five people. Employers generally find the training is still cost-effective if they only have a small group.
  3. What’s the cost?
    The cost of training can vary depending on the location and number of workshops. No matter what you pay the workshop is guaranteed. If you feel your group does not get value, you pay nothing.
  4. Are workshops held interstate?
    Yes, Frank travels nationally to deliver training.
  5. Are training materials included?
    Yes, every participant receives their own workbook for use during the day and reference afterwards. There’s also an open invitation for attendees to contact Frank for feedback in the future.

We always customise the training so please call now for a quote.

“We engaged Action Words to present a workshop on plain English writing for a group of our educational support staff. The content contained lots of relevant exercises and was very well accepted by our people. We were very pleased with the outcome and consider it a very positive training experience.”
— Annette Rome, Director of Staff Learning, Methodist Ladies' College